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Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices is a podcast hosted by top industry thought leaders, Eric Kimberling and Kyler Cheatham. In each episode, they discuss the best practices for implementing digital transformation, ERP, HCM, and CRM solutions in businesses of all sizes. Whether you’re a CIO, CTO, or IT manager, this podcast is a must-listen for anyone responsible for digital transformation in their organization. The podcast features interviews with the industry‘s leading experts on topics ranging from digital strategy, software selection, implementation project management, and organizational change management. In each episode, Eric and Kyler discuss a different digital transformation topic and share their insights and expertise on how businesses can successfully navigate the challenges of implementing these solutions. They also interview leading experts in the field to get their insights on specific topics. If you’re looking for actionable advice on how to successfully implement a digital transformation, ERP, HCM, and CRM solutions in your business, this is the podcast for you. Subscribe now and don’t miss an episode!
Episodes
![What is Customer Experience? [How the Customer Journey Can Enable Digital Transformation]](https://pbcdn1.podbean.com/imglogo/image-logo/4478879/cover_art_2_afx7ta_300x300.jpg){kind=logo}
Wednesday Sep 22, 2021
Wednesday Sep 22, 2021
The overall customer experience is something that can, and should, drive any sort of digital transformation. However, knowing what customer experience is and how to factor it into your transformation isn’t always clear. In this episode, I will take you through all of the considerations that play a crucial role in enabling a top-notch customer journey during digital transformation.
DOWNLOAD THE 2021 DIGITAL TRANSFORMATION REPORT: https://www.thirdstage-consulting.com/
TOP 10 ERP SYSTEMS RANKING: https://www.thirdstage-consulting.com/the-top-10-erp-systems-for-2020/
TOP 10 ERP SYSTEMS FOR SMALL BUSINESSES: https://www.thirdstage-consulting.com/top-erp-systems-for-small-businesses/
TOP 10 CRM SYSTEMS: https://www.thirdstage-consulting.com/top-10-crm-systems-for-digital-transformations/
GUIDE TO ORGANIZATIONAL CHANGE MANAGEMENT: https://www.thirdstage-consulting.com/organizational-change-management/
DOWNLOAD 20 LESSONS FROM 1,000 ERP IMPLEMENTATIONS: http://resource.thirdstage-consulting.com/lessons-from-1000-erp-implementations-ebook
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